(Articles 8, 13, 14 and 21 of the General Data Protection Regulation – RGPD)

Your privacy is important to us. This privacy statement explains how I use the personal information we collect about you when you use this Website.

RESPONSIBILITY FOR DATA PROCESSING

Agro-Reis – Agricultura e Turismo Lda – NIPC: 515368989, representative of the brand Reis da Quinta, headquartered in Reis da Quinta, Estrada Nacional 381, 7170-118 Redondo, Évora, is the entity responsible for the processing of your personal data collected or available on this website and in its registration and contact forms.

DATA WE COLLECT AND PURPOSES

The data collected in the forms available on the website will be treated in accordance with the fundamentals and for the purposes that are indicated according to the type of collection form:

Contracted Services Management

When you carry out purchasing processes for products sold on this website, including the conclusion of agreements for the purchase of products, we collect your personal data (for example, password, email address, TIN and telephone number) in the purchase form, for sale purposes only.

For more information on the terms and conditions of sale, please see: Terms & Conditions.

The personal data provided will be kept for as long as the business relationship is maintained.

Client support

When you request service assistance, we collect your personal data (eg first and last name, email address) solely for the purpose of providing you with Reis da Quinta Customer Support services that are relevant to this website and for assistance.

When you request technical assistance, we collect your personal data in order to provide you with information about the website.

newsletter subscription

The newsletter includes information about the products and services provided by Reis da Quinta and is sent by email. By subscribing to the newsletter on the Reis da Quinta website, you consent to the collection of your name and email address for this purpose. In order to be sure that the subscription is made by you, we will send you, after subscribing on the website, an email asking you to confirm your authorization to collect and store your personal data for this purpose.

The Reis da Quinta newsletter contains tracking pixels. These pixels are codes included in the email in order to generate the statistical data we need to assess the success of the email. Based on this data we can see if the email was opened and which links were clicked.

The newsletter subscription can be canceled at any time, just accessing the privacy configuration panel or, through the link shown at the bottom of the e-mail. If you do, your data will be deleted.

The data you provide us will be kept in a subscriber database until it requires its elimination or after a year of inactivity, evaluated by the absence of any sign of interaction, such as, for example, the opening of e-mails.

Automated emails and newsletters are managed by Mailerlite. Please be advised that the data you provide to us will be located on Mailerlite servers (Reis da Quinta provider) outside the EU in the USA. Mailerlite is covered by the EU-US Privacy Shield Agreement, the information of which is available here, approved by the European Data Protection Committee.

Contact form

To send a message through the contact forms on the following page “Contacts” of the website reisdaquinta.com, it is necessary to enter the following data: Name, Surname and E-mail.

These data will only be used to manage your contact request, based on the legitimate interest of Reis da Quinta in responding to contact requests addressed to them. The data will be deleted after completing the process that gave rise to the contact.

Sign-up form for blog comments

To comment on our blog articles, the user is required to register using a form. In this case, you will be asked for the following information: Name and Email. Once registered, the user can make as many comments as he likes and give an answer about the previous ones.

There are other purposes for which the Reis da Quinta handle your personal data:

• Ensure compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website ensure the confidentiality of personal data collected.• Support and improve the services offered by this website• We also collect other non-identifiable data obtained through some cookies that are downloaded to your computer of the user when browsing this site, this information is detailed in the cookie policy.• To manage social networks. Reis da Quinta are present on social networks, including group management. Data processing is performed by people who become followers on social networks on the official Reis da Quinta page. As well as the conditions of use, privacy policies and access rules pertaining to the social network, suitable for each case and previously accepted by the user. Your data will be processed for the purpose of correctly managing your presence on social networks, reporting activities, products or services of Reis da Quinta. As for any other purpose the regulations allow on social media.

Reis da Quinta do not sell, rent or provide personal data that may identify the user to third parties without prior consent.

ADS ON FACEBOOK

Reis da Quinta uses Facebook ads, Facebook’s advertising platform, which allows you to create campaigns and ads. When generating an ad, you can target the audience by:

• Location• Demographics (age, gender, etc.)• Interests (activities, hobbies, etc.)• Etc.

Data obtained through Facebook ads are subject to this privacy policy from the moment the user leaves their data on that platform. In no case will Facebook information be used for a different purpose.

LEGITIMATION FOR DATA PROCESSING

The legal basis for the processing of your data is: consent. To contact or comment on this site, you must consent to this privacy policy. The prospective or commercial offer of products and services is based on the requested consent, without, in any case, the withdrawal of this consent conditioning the execution of the subscription agreement.

data category

Identify data, specifically, name and email.

Specially protected data categories are not handled

How long will we keep your data?

The personal data provided will be preserved:

• Until the exclusion is requested by the interested party.

DATA RECIPIENTS

Unless otherwise stated, your personal data will not be disclosed to third parties for purposes not permitted by law or without your explicit consent. Your data will only be communicated to third parties when necessary to process an order.

However, many of the tools we use to manage your data are contracted by third parties. Strictly necessary to provide services for the development of the activity, Reis da Quinta share their data with the following providers under their corresponding privacy and conditions:

• Google Analytics: a web analytics service provided by Google, Inc., a Delaware company headquartered at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on your computer, to help reisdaquinta.com analyze the use made by users of the website. The information generated by the cookie about your use of reisdaquinta.com (including your IP address) will be transmitted directly to archives by Google with servers in the United States.
• Accommodation: The website database is hosted at: Cloudways Ltd. (C 55975) of 52 Springvale Pope Pius XII Street, Mosta, Malta.
• E-mail marketing: The processing of the sending of newsletters will be done through the Mailerlite platform, by The Rocket Science Group, LLC, based in Atlanta, Georgia, in the United States of America. Your data will be transferred to servers located in the USA. This subcontractor complies with the EU/US Guard of Protection;
• All traffic between this website and your browser is encrypted and delivered via HTTPS.

In addition, your personal data may be communicated to the police or judicial authorities, in accordance with applicable laws and regulations and upon a formal request by the authorities, for the purpose of preventing fraud against us (anti-fraud services).

Reis da Quinta may have access to personal data of third parties that are disclosed by users of this website, for example, when a user buys a product to be sent to a friend, when the user who pays for the product is different from the recipient of such product , or when a user wishes to recommend to a friend a service provided on this website or the purchase of a specific product published on this website.

In all cases where you have to disclose third party information, you must obtain their consent before providing us with your personal data and informing them about our Privacy Policy. You will be the only person responsible for the disclosure of information and data of third parties, as well as any other illegal and incompatible use of such data, if you have not been given your consent.

In any case involving the disclosure of sensitive/confidential data to Reis da Quinta, the user will be the only person responsible for the illegal disclosure and use of such data by third parties.

DATA SECURITY AND CONFIDENTIALITY

Reis da Quinta are committed to the use and processing of personal data, including users, respecting its confidentiality and use in accordance with its purpose, and to comply with its obligation to maintain and adopt all measures to avoid alteration , loss, processing or unauthorized access in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate. It is a security protocol that makes your data to travel securely, meaning the data transmission between the web server and user feedback is fully encrypted.

Reis da Quinta cannot guarantee the absolute impregnation of the Internet network and, therefore, the breach of data through fraudulent access by third parties.

When a security incident occurs, upon receipt of information the Kings of Quinta will notify the Client without undue delay and shall provide information related to Security Incidents such as when the client will be requested by the client.

RIGHT OF ACCESS AND WITHDRAWAL OF CONSENT

As a data owner, you have the right to obtain confirmation as to whether the Kings of the Farm are processing personal data concerning you and, if that is the case, you have the right to access, update, correct inaccurate data or request the deletion of the your personal data.

You can exercise these rights at the privacy center or by sending a written communication addressed to Reis da Quinta via e-mail geral@reisdaquinta.com

The subsequent withdrawal of the consent given for the processing of your data does not compromise the lawfulness of the processing based on the consent previously given.

RIGHT TO CLAIM

The data subject has the right to complain about any issue relating to the processing of their personal data with the Reis da Quinta, through the privacy center or by e-mail geral@reisdaquinta.com

Nevertheless, the data subject has the right to file a complaint with the National Data Protection Commission – CNPD.

This Privacy Policy is subject to change without notice. To be always up to date, we recommend that you check the privacy policy regularly.

CHANGES IN PRIVACY POLICY

Reis da Quinta reserve the right to modify this policy to adapt it to new legislation, as well as industry practices. In these cases, the Reis da Quinta announced on this page the changes introduced with reasonable anticipation of their acceptance.

Last revised: July 2021